Last update: May 23, 2018

We at Munyay are committed to protecting your privacy. Your privacy is very important to us. At Munyay we have a few fundamental principles:

  • We don’t ask you for your personal data unless we truly need it.
  • We don’t share your personal data with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal data on our servers unless required for the on-going operation of one of our services.

This Privacy Policy applies to both our Websites (https://www.munyay.com and https://findacoach.munyay.com). This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites.

We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification. While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically. 

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at admin@munyay.com or by mail to Munyay, 2026 Sandy Drive, State College, PA 16803.

This Privacy Policy applies to the processing of personal data concerning the users ("Users") of services provided by Munyay ("Service(s)"). This policy explains what personal data we collect and how we use it. The Users can be Munyay's sellers, who operate their own listings or shoppers who purchase services from the sellers. Munyay does not take any responsibility of its Users' or other third parties' privacy policies or processing of personal data.

Data Controller

Munyay is responsible for ensuring that the processing of personal data complies with this Privacy Policy and the applicable data protection laws. Contact details of the data controller:

Collection of Personal Data

We collect Users' personal data through different means, which are explained below:

Most of the personal data we process is collected directly from the Users. Munyay may collect following personal data in the process of providing the Service:
  • Basic information such as name, age, postal address, email address and phone number
  • Details about User’s employer (name, address, phone number, ID and VAT ID) should such information be considered to be personal data
  • Authentication information such as Munyay username and password, and if any third party service (e.g. Facebook) is used to sign in, the user ID of that service
  • Information relating to the customer relationship such as bought services, their start and end times and information on their use
  • Billing information
Following data is processed by Munyay's payments processor (currently Paypal and Stripe, subject to change):
  • Payment data, such as credit card number and expiration date
Munyay automatically collects and processes the following technical data about the User:
  • IP address
  • Geographical location data based on the IP address
  • Service access times
  • Statistics on page views
  • Any other automatically collected technical data
  • Web pages visited
Furthermore, Munyay may also collect other anonymized statistics about the way the User uses the Services provided by Munyay.

Legal basis and purpose of processing personal data

Munyay processes personal data for three main purposes:

(1) Service

The primary purpose of collecting personal data is to provide the Munyay websites and Services, to issue accurate charges for the use of the Services and to manage the customer relationship. The processing of personal data in this case is based on the agreement between the Customer and Munyay. This concerns, for example, the data collected during the signing up for the Service, during the use of the Service and the technical data needed to run the Service in a secure manner and communications with Users.

(2) Marketing and other communications

Munyay may occasionally send its Customers (and End-Users when the relevant personal data has been collected by Munyay itself) email to inform about new features, solicit feedback, or provide information on what is going on with Munyay and its products, as well as the various listings built using the Munyay service. We base this on our legitimate interest to provide Users with relevant information as part of the Services and to promote our Services.

(3) Service development and research

We always work to make our Services better. Therefore, we may use the User's data to improve the Services. We base this processing on our legitimate interest to grow and develop. Munyay may also collect technical data for statistical purposes to compile anonymous, aggregated statistics, such as about the most popular listings. Munyay may display information publicly to others in an aggregate format that does not reveal statistics of any single listing. Munyay does not disclose personal data other than as described below.

Disclosures of Personal Data

We may disclose personal data to third parties in the following cases:

Munyay may use subcontractors when providing its Services. Our trusted subcontractors work on our behalf, and do not have an independent right to use the personal data we disclose to them. Munyay discloses personal data to its subcontractors on a need to know basis when necessary to process such data on Munyay’s behalf in order to provide Services. Subcontractors are subject to appropriate security and confidentiality requirements.

When required by law such as to comply with requests by competent authorities or in response to a subpoena, court order or other governmental request;

When we believe in good faith that disclosure is necessary to protect our rights, investigate fraud or to protect our Users’ safety or rights.

If Munyay, or substantially all of its assets, are acquired, or in the unlikely event that Munyay goes out of business or enters bankruptcy, User information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Munyay may continue to use your personal data as set forth in this Privacy Policy.

Transfer of personal data outside of EU/EEA

When necessary and to the extent required for the successful provision of the Services, personal data may be transferred to third parties outside of EU/EEA. Munyay or its subcontractors shall not transfer personal data outside of EU/EEA without adequate safeguards required by applicable data protection law, such as standard contractual clauses. 

Cookies

Cookies are pieces of data which are received and transmitted by a User's device when the User is using Munyay's Services or website. Munyay may use cookies and similar techniques to provide functionality of the Services, to enhance the user experience and to identify Users and how they use the Services. We use cookies, for example, to login and logout authentication, to remember session allowing Users to continue the session in case of time-out and to prevent unauthorized use of the Services. The User may prohibit the use of cookies or remove cookies from the browser settings. However, cookies are important part of how the Service works, so limiting the use of cookies may affect the functionality of the Service.

Munyay uses third party cookies for various purposes. We may use third party cookies for statistical purposes to compile anonymous, aggregated statistics, such as to estimate number of Users and detect which parts of the Service Users find most useful, and identify features that could be improved. For such purposes, we use third party cookies, such as Google Analytics and Hubspot, to help analyze how our Users use the Service. The technical usage information (including IP address) generated by the cookie about use of the Service is transmitted to such third parties to compile statistical reports.

Munyay may also use third party cookies for marketing purposes to collect information about Users' browsing habits and to remember visits in order to make advertising more relevant to that User and to his or her interests. These cookies are usually placed by third party advertising networks and social media providers, such as Doubleclick, Google Adwords and Twitter. 

Retention of personal data

The User's personal data will be retained only for as long as necessary to fulfil the purposes defined in this Privacy Policy. When the User's personal data is no longer required by law or rights or obligations by us or the User, we will delete the personal data. In most cases, personal data will be deleted upon termination or expiry of the agreement between the Customer and Munyay or upon the Customer’s written request. Please note that Munyay may have a right to retain some data even after termination of the agreement for billing purposes.

Exceptionally, Munyay may retain personal data for a longer period if we have a legitimate reason or an obligation to store data for the purposes of criminal investigation or other corresponding reason.

Users' rights

A User has the right to access the data on him/her and upon request, obtain a copy of the data. Such request shall include information that is necessary for retrieving the data and shall be made using a personally signed document which can be addressed to the contact person provided in this Privacy Policy. Munyay rectifies, erases or supplements possibly erroneous, unnecessary, incomplete or obsolete personal data at its own initiative or at the request of User concerned. The User is advised to contact Munyay’s contact person provided in this Privacy Policy to correct any possibly erroneous data.

Users have the right to prohibit Munyay to process personal data for purposes of direct marketing. Munyay advises the Users to notify Munyay’s contact person provided in this Privacy Policy of such possible prohibitions in writing. Users also have a right to data portability to the extent granted by applicable data protection rules. Data portability refers to a right to receive own personal data in a structured, commonly used machine-readable format and transmit your personal data to another data controller.

If a User thinks there is a problem with the way Munyay is processing personal data, the User has a right to file in a complaint to a data protection authority in the EU.

Privacy Policy Changes

Munyay may change this Privacy Policy from time to time. Munyay recommends that the Users regularly access the Privacy Policy to obtain knowledge of any possible changes to it. We will provide the date of the Privacy Policy to allow Users to see changes. Munyay will inform Users of possible changes by using reasonable and available channels.